What should MDIs do if they encounter a language barrier with a family?

When encountering a language barrier with a family, it is essential for Medical Death Investigators (MDIs) to seek professional interpretation services. This approach ensures that communication is accurate and effective, which is crucial in sensitive situations surrounding death investigations. Professional interpreters are trained to provide clear and unbiased translations, which is important for conveying complex information, legal terminology, and the emotional nuances of the situation.

Using family members as interpreters can lead to misunderstandings or the potential for biased translations. Family members may inadvertently or purposefully alter the message, which can affect the investigation and the family's understanding of the process. Attempting to communicate using simple words may not sufficiently bridge the gap, especially when technical or sensitive information is involved. Ignoring the barrier entirely can lead to significant miscommunication and may undermine the integrity of the investigation.

For these reasons, utilizing professional interpretation services is the most effective method to ensure that all parties understand the information being conveyed, promoting clarity and respect during challenging times.